What New In Version 4

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Call Centres

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ISDN Enhancements

New features available on the trunk side (PRI/BRI)

  • MCID - Malicious Call Identification
  • AOC - Advice Of Charge
  • SMDR, T3 and Phone Manager Pro only
  • CCBS - Call Completion to Busy Subscriber
  • PR - Partial Rerouting

New feature available on the So-interface

  • ECT - Explicit Call Transfer

These ISDN features depend on the local Service Provider and may not be available in all countries

Avaya IP Office 4.0

Overview Description Features Technical
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