What New In Version 4

ISDN Enhancements

• Compliments Remote Hot-Desking
Anticipated to be most useful when working away from base office

• Make calls from any switch in SCN
- Press Breakout button
- Select IP Office unit
- Dial number
- Number is dialled from selected unit

• First leg of call is across SCN IP trunk
Reduce cost of international calling by using existing SCN trunk and dialling national number at selected switch
• Breakout button supported on DS handsets and via Short codes
• Voicemail Pro – Channel Reservation
Allows the licensed voicemail channels between Voicemail Pro and the IP Office to be reserved for particular functions or to be left unreserved for any function.
• RTP Relay
RTP relay allows much more efficient use of the voice compression channels available in an IP Office system:

Calls between IP endpoints using the same audio codec's that are routed via the IP Office (for example when not using direct media path) no longer use voice compression channels

Call setup and progress tones no longer require a voice compression channel. The exceptions are short code confirmation tones, ARS camp on tone, account code entry tone and G723 calls (except Call Waiting)

• Call Waiting Indication
Current behaviour has been changed so that the call waiting information shows for three seconds and the connected information shows for 1 second (Behaviour reversed)
• Private Call
Users can set a status of private call using short codes or a programmed button. Private calls cannot be recorded, intruded on, bridged into or monitored
• Manager Operator Profiles
More than one operator rights group can be defined in a security rights group.

Service users belonging to such a rights group would have the combined permissions of all the operator rights groups added together.

• Firewall IP Office Service Controls
The IP Office firewall standard settings now include controls to drop or allow connects to IP Office 3.2 configuration settings, security settings and system status
• Conference
Pressing the Drop whilst in a conference you now can choose which party to drop (24xx, 54xx, 56xx, & 46xx) Previously this was only available on 44xx handsets
• NoUser
In default the NoUser record (Button Programming) will be configured with a Login button, on the first button

• Password Lock Out
Any phone features that require a validated entry (for example password or account code entry) will automatically fail if they have been preceded by 4 failed attempted in the previous 90 seconds
• Dongle Serial Number
The IP Office configuration settings now displays the serial number of the last Feature Key dongle with which the system validated its licenses and whether the dongle is local (i.e. serial or smart card) or remote (i.e. USB or parallel)
• Key and Lamp Operation
- Delayed Ring Preference
- Answer Pre Select
- Reserve Last CA
- Reserve last Call Appearance for Outgoing calls only
- Allow return busy tone/greeting